Website enables you to check the accommodation offerings and availability of rooms. On completion of the reservation process the Reservations Facility will transmit an online confirmation of your reservation. A reservation is only valid when a reservation number has been issued.
The prices indicated on the website for the rooms are subject to availability. Breakfast is only included if indicated in the rate policy. Taxes and any other charges are only included if indicated in the rate policy.
It will be necessary for you to book with valid credit/debit card details to secure a room reservation. The credit card may then be used by the Resort for payment of a deposit as advised at the time of booking or as a guarantee for a future payment, in the case of a no-show, a cancellation or change to the reservation.
Reservation confirmations are provided to you solely for your convenience. The Resort retain official records of reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, Resorts official records shall prevail. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited and will have legal consequences.
In case of early check out, the Resort will not refund make any refund and the guest will be charged for the full stay.
Reservations will be charged in the hotel’s local currency as shown on the website or given over the telephone at the time of booking. Any currency conversion is for guidance only. Any deposits or pre-payments will be deducted from the final reservation invoice in the hotel’s local currency.
A refund of a deposit or prepayment, if any, will be subject to the exchange rate applied by your payment card provider at the time of any such refund and may differ from the exchange rate applied at the time such deposit or prepayment was made.
Some rate plans require prepayment in full and are non-cancellable, non-refundable, non-changeable and non-transferable. This will be identified in the rate description. For these rate plans, once you make a reservation your credit card will be charged for the full amount. Credit will not be given for any unused reservation and the amount paid by you for such reservation cannot be used toward any other/future reservation.
In the event that a guest cannot be accommodated due to the Resorts overbooking or an unforeseen circumstance, the Resort will attempt to accommodate guests, at its expense, at a comparable property at its sole discretion in the area for the night(s) for which the Resort is unable to accommodate such guests..
Resort will strive to honour any request for specific room types or bed types. Until specific confirmation is issued then your request cannot be guaranteed and neither the Resort can guarantee that your request will be honoured.